FREQUENT QUESTIONS
All you need to know
HOW DO YOU PAY?
We have payment by credit or debit card, deposit in Oxxo, 7eleven, Farmacias del Ahorro and Paypal.
WHAT IS THE RETURN POLICY?
The product must be returned in perfect condition and the term must not exceed 7 business days from when the product was bought. The product must not have been purchased on sale. The return is made within 2 business days and when the product is returned, it is done payment return.
SHIPPING AND DELIVERIES
What is our process?
At checkout, we will provide an estimated delivery date. We will also include that date in your order confirmation email.
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Shipping is free for orders of $999 or more
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Arrive within 1-4 business days
RETURNS AND REFUNDS
How does it work?
You have 30 days to test your CAMS purchases, safe in the knowledge that you can return products (some exceptions apply) for any reason within that time. Even after 30 days, you can return the products as long as they have not been worn or washed.
WARRANTY NOTICE
About our policy
This section contains your warranty notice. In this space you can inform your customers about the services you offer after the purchase of any of your products. Here you must include all the information related to the way in which your customers should use or handle the items they have purchased on your website. This notice has legal implications, so use plain and concise language to gain the trust and loyalty of your customers.
PRIVACY POLICY
you can trust us
In order to provide you with the products or services you request, we will ask you for certain personal data. For example, when you make purchases, contact our customer services, request to receive communications, create an account, participate in our events or contests, or interact with our Websites or use our Apps._cc781905-5cde-3194 -bb3b-136bad5cf58d_ This personal data includes your:
- Contact details, including name, email, phone number, and shipping and billing address
- Access and account information, including username, password and unique user ID
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Personal data including gender, hometown, date of birth and purchase history
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Payment or credit card information
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Data about physical characteristics, including weight, height, and body measurements (such as estimated stride and shoe/foot measurements or bra size)
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Physical activity data provided by you or generated through our Websites or Apps (time, duration, distance, location, number of calories, Fuel Points, pace/stride)
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Personal preferences including your wish list
The privacy of our users is of the utmost importance for our business, so your personal data will not be transferred and will only be used for particular reasons of the organization that help us to provide you with better service.
STORE POLICIES
At CAMS SPORTS we want our customers to have the best shopping experience. That is why we believe that our internal policies must be fair, clear and transparent. Read a bit more about it below and contact us if you have any further questions.